How to Buy

How to buy

Excitron offers excellent prices on all its products, and operates with top efficiency, and we pass these savings along to you. To have the lowest possible price, we only offer terms of pre-payment before we ship. NASA, Army, Navy, Air Force, EPA, Rolls-Royce, and over 4,200 other customers have no problem with pre-payment.

Excitron is listed on USA System for Award Management (SAM) 167138820/82BQ8, and DUNS 167138820.

Here is how you can quickly purchase our products:

order online, it's faster and you can create your own customer account.
call or email us with your credit card information.
send a company check or do ACH, for USA orders only.
Electronic wire transfer by creating your order and selecting "billmelater" as invoice payment method. Then we will provide the bank information for your wire transfer.
non-USA orders must use credit card ($1,000 limit) or electronic wire transfer (best choice).
When you need the actual invoice first for your company quotation or approval, then simply create a "billmelater" invoice and pay later. Creating this "billmelater" invoice does not obligate you to pay, since we will not ship until you pre-pay. Note that this is not an offer of net terms, and we will not ship until the order is fully pre-paid.

After you order online, you will receive an automatic order acknowledgement email. We usually ship in 1-7 days after you order and pay, a little longer if you have ordered semi-custom or custom modifications. You will receive an email shipping notice, which gives you a tracking number.

Excitron Privacy Policy:
The contact, credit card or banking, billing and shipping information collected on this site will be only be used to collect payment and deliver Excitron’s products to the online customers. No information will be distributed to third parties, and all information will be kept secure and confidential by Excitron.

Excitron strives for accurate shipping costs and to save you the most money on shipping. If you were over charged, please email the details and we will investigate. If the actual shipping cost is higher than you were charged, we will contact you for the difference.

Excitron offers high quality and precision products and related technical data the export of which that may trigger export controls. The United States and other governments control the export of certain sophisticated technologies, as part of an international effort to combat the proliferation of munitions, weapons of mass destruction and related technologies. These controls take the form of export regulations and license requirements. Whether a product requires an export license can depend on the product itself, the end-user and/or the end-use.

No Excitron product may be used, or is intended, for anything except peaceful and lawful machines or products. Use of Excitron products for minitions, weapons of any type, or life-support systems is strictly forbidden. Excitron, its employees and its agents are subject to U.S. export control laws that prohibit or restrict (i) transactions with certain parties, and (ii) the type and level of technologies and services that may be exported. These laws include, without limitation, the U.S. Arms Export Control Act, the U.S. Export Administration Act, and the U.S. International Economic Emergency Powers Act, and regulations issued pursuant to these statutes, including the U.S. International Traffic in Arms Regulations (ITAR) and the U.S. Export Administration Regulations (EAR).

As part of the express consideration provided for receipt of Excitron's goods, technical data and/or services, you, our customer, acknowledge that the export, re-export or other transfer, directly or indirectly, of the goods, technical data and/or services provided by Excitron, in violation of U.S. law is prohibited. Customers acquiring goods, technical data and/or services from Excitron shall be responsible for obtaining any necessary U.S. or other government authorization required to ensure compliance with applicable export laws.

Customers are advised that that they may contact the U.S. Departments of Commerce, State and Treasury for guidance as to applicable licensing requirements and other restrictions.

Export control links

        Commerce – www.bis.doc.gov
        State – www.pmddtc.state.gov
        Treasury – www.treasury.gov

You can shop at www.excitron.com with confidence. We have partnered with Authorize.Net Credit Card Merchant Services, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram [link to http://www.authorize.net/resources/howitworksdiagram/] to see how it works.

The company adheres to strict industry standards for payment processing, including:
• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
• Industry leading encryption hardware and software methods and security protocols to protect customer information.
• Compliance with the Payment Card Industry Data Security Standard (PCI DSS).
For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy [link to http://www.authorize.net/company/privacy/].

www.excitron.com is registered with the Authorize.Net Verified Merchant Seal program.

This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used. Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites. Collection of Information We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists. Cookie/Tracking Technology The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information will not be shared with third parties. Distribution of Information We may share information with law enforcement agencies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes. Commitment to Data Security Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings. Privacy Contact Information If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below: By e-mail: info@excitron.com By Phone: 303-859-9476 We reserve the right to make changes to this policy. Any changes to this policy will be posted. We no longer have a fax number, please email.